# Abandoned cart ## Use case description 🎯 Goal: Convert customers who added items to their cart but didn’t buy. Send a personalized email or mobile push notification to try to convince them to finalize their purchase. 🔧 Complexity: 2/5 💰 ROI: High ## Use case setup Step 1: create a segment ‘added item(s) to the cart but no order in the last 2 days’ Step 2: create a stream to send users in segment previously created to an emailing or push notification solution. Add product details variables to push products added in the cart --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://doc.commandersact.com/use-cases/data-activation/increase-revenue/abandoned-cart.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.