# Google Display & Video 360

[Google ](https://about.google/)is a multinational technology company focusing on online advertising, search engine technology, cloud computing, and computer software. Google Display & Video 360 is a paid product and part of the [Google Marketing Platform](https://marketingplatform.google.com/about/). Using [our destinations](#select-your-destination) you can share and synchronize user segments/audience with Google Display & Video 360.

![](https://1259070148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mk6XpTQ2LaRLcr2tA-d%2Fuploads%2Fgit-blob-2331e5cb5bf6b64f6ba3f435a613e25390883706%2Fimage.png?alt=media)

## Destination setup <a href="#googleddpsetup-firststep" id="googleddpsetup-firststep"></a>

{% hint style="info" %}
Ensure you can access the Google Marketing Platform (360).
{% endhint %}

First, proceed to the following section to link Commanders Act as an external data partner.

### Link External Data Partner

Access your [Display & Video 360 account](https://www.google.com/ddm/bidmanager) and, from the left menu, open `(1)` `Advanced Settings` and select `(2)` `Linked Accounts` :

<figure><img src="https://1259070148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mk6XpTQ2LaRLcr2tA-d%2Fuploads%2Fgit-blob-f5cd2987f00aaf4e84d73a85262a26b02a430ec6%2Fdv360_1.png?alt=media" alt=""><figcaption></figcaption></figure>

Click `(3)` `LINK NEW ACCOUNT` :

<figure><img src="https://1259070148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mk6XpTQ2LaRLcr2tA-d%2Fuploads%2Fgit-blob-1e612fd4a4d8c734375cbe6b045b43175fb771b8%2Fdv360_2.png?alt=media" alt=""><figcaption></figcaption></figure>

Click `(4)` `External Data Partner` :

<figure><img src="https://1259070148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mk6XpTQ2LaRLcr2tA-d%2Fuploads%2Fgit-blob-ee78ea490afc57c0edd6fff6002e12468bfa8ba6%2Fdv360_4.png?alt=media" alt=""><figcaption></figcaption></figure>

and choose the following from the partner list:

{% hint style="info" %}
Name: **DMP: Commanders Act (TagCommander)**
{% endhint %}

Once the operation is validated, ensure the status is `(5)` active:

<figure><img src="https://1259070148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mk6XpTQ2LaRLcr2tA-d%2Fuploads%2Fgit-blob-eb962e0ac42f8280c68a33d1eaca62e903294bca%2Fdv360_3.png?alt=media" alt=""><figcaption></figcaption></figure>

{% hint style="danger" %}
This connector is **only for Google DV360 accounts** (including Google Ads for DV360) but not for Google Ads accounts (without a DV360 account).

If you have a Google Ads account, you can use the [**Google Customer Match**](https://doc.commandersact.com/features/destinations/destinations-catalog/google/google-customer-match) destination.
{% endhint %}

### Select your destination

{% hint style="info" %}
Depending on your Google account type, add one of the following destination.
{% endhint %}

* Display & Video 360 was previously DoubleClick Bid Manager.
  * If you had a DoubleClick Bid Manager account or if you have a Display & Video 360 account, please use our **Google Display & Video 360 Bid Manager** destination.
* Display & Video 360 can be also used with an Adexchange account
  * If you had an Adexchange account, please use our **Google Display & Video 360 Adex** destination.

### Configuration

{% hint style="info" %}
At the `Audience` step, select your segments and then proceed to `Settings` to add your advertiser identifier. Segments will be directly created by Commanders Act, and appear in the audience list:\
\
![](https://1259070148-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Mk6XpTQ2LaRLcr2tA-d%2Fuploads%2Fgit-blob-76dd136e4f7fb379e49780b91bf9d19957e8ac7f%2Fdv360_5.png?alt=media)\
\
Segment sharing is based on a cookie synchronization between Commanders Act and Google. If you see less data than expected in the data stream, check your cookie-sync ratio.\\
{% endhint %}

| Settings        | Description                                                                                                                                                                                                              |
| --------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| `Advertiser ID` | <p><em><strong><code>Required</code></strong></em><br>Your advertiser identifier. Learn how you can find your ID by accessing this <a href="https://support.google.com/displayvideo/answer/11415707?hl=en">LINK</a>.</p> |

### Error management

* \[Google DDP API]\[2473] Could not fetch lists: \[AuthorizationError.**USER\_PERMISSION\_DENIED** @ clientCustomerId]

→ Trouble with [linking Commanders Act as external data partner](#link-external-data-partner). Be sure you are using the right name: **DMP: Commanders Act (TagCommander)**, and the advertiser identifier.

* \[Google DDP API]\[3206] Could not fetch lists: \[DmpUserListServiceError.**INVALID\_CLIENT\_CUSTOMER\_ID** @ clientCustomerId]

→ You don't have a Google DV360 account. Please use the [**Google Customer Match**](https://doc.commandersact.com/features/destinations/destinations-catalog/google/google-customer-match) destination.