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How the platform works
Commanders Act is a cookieless platform that allows you to collect, check, normalize, enrich and send in real time your first-party customer data.
Basically, the platform libraries/API (Source) collects user actions (Event) on your website/app/etc. These events are sent to the platform servers and are then checked, fixed, normalized, enriched, and translated in each tool (Destination) format, so that they can be sent to your chosen destinations.
Platform servers can also store events, users and custom data in the Commanders Act database (Data store) and send this data to your storage system (by FTP, email, S3, ...), BI system, etc. The user storage is based on a realtime identity resolution system that give you a cross-device single view of your users (profiles), allowing you to build segments and use audience-based destination.
A source is an emitter of events. It can represents your website, your mobile app, a point of sale (POS) etc. Defining your sources allow you to easily manage and monitor where your events are coming from. See more on:
Data store is the name of Commanders Act BigData database. You can store here your events and your imported data (product catalog, etc.) Storing data inside the Data store allows you then to enrich your events by retrieving additional data in any storage universe. It also allows you to create user segments and to benefit from analysis and insights.
A data layer is a specification of your data for tracking customer interactions. This can include data from websites, mobile apps, connected devices, and offline sources. The data layer enables your third-party vendor solutions and serves as the basis for your data-focused initiatives.