Batch Audience

This destination is currently under final review and will be available soon.

Batch lets CRM Teams design, test and automate their customer engagement strategies to keep users engaged and grow revenue. Using this destination you can share audiences with Batch by leveraging the Custom Audience API 1.1.

Audiences are synchronized using their names as identifier. Avoid renaming to maintain consistency.

Key features

The Batch Audience destination provides the following key features:

• Audience sharing: our Events reference model drives audience sharing with Batch, meaning that you can synchronize your existing user segments, with your partner, in a seamless way.

Destination setup

Configuration

Settings	Description
Batch API Key	Required The Batch API Key value is either your Live or Dev Batch API key from the settings page of your app within the Batch dashboard following Settings → General.
REST API Key	Required The REST API Key value is available in the settings page of your app within the Batch dashboard following Settings → General.
Custom User Id	Required Set the property value you want to use as Custom User Id. More details are available by following this LINK.
Custom Audience Properties Mapping	Send custom properties related to audiences as Batch attributes. Set Batch attribute name with the attribute name to be set in Batch and Your value with the value you want to set. They can be used in message personalization.
Custom Audience Properties Tags	Send custom properties related to audiences as Batch tags. Set Your value with the tag value you want to use, one per line. See Batch "Trigger Events API" for more details.

Field mappings

Created segments include the following properties:

Property Name	Property Value
name	context.segment_name
description	context.site_id_context.segment_id_context.segment_name
type	custom_ids
nb_ids	(Number of identifiers in segment)
indexing_state	APPLIED
created	(Creation time in the format YYYY-MM-DDTHH:MM:SS)
updated	(Update time in the format YYYY-MM-DDTHH:MM:SS)